Terms of Use

Effective Date: 01 November 2025

Welcome to Claryx.io These Terms of Use (the “Terms”) form a legally binding agreement between Foundcoo Limited, a company incorporated in Hong Kong (“Claryx”, “we”, “us”, or “our”), and you or the entity you represent (“Customer”, “you”, or “your”).

By creating an account, accessing, or using https://www.claryx.io or any related software-as-a-service applications, features, or tools (collectively, the “Service”), you accept and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

1. Definitions

  • Account – the Customer’s unique account created on the Website to access the Service.

  • Authorised Users – your employees, agents, or contractors whom you permit to use the Service on your behalf.

  • Customer Data – any data, content, text, images, or files you or your Authorised Users upload, input, or generate via the Service.

  • Documentation – any user guides, help files, or other materials we make available about the Service.

  • Subscription – the plan you purchase that entitles you and your Authorised Users to use the Service.

  • Subscription Fees – the fees payable for your chosen Subscription.

  • Subscription Term – the Initial Subscription Term plus any Renewal Periods.

  • Websitehttps://www.claryx.io and any subdomains.

2. Access and Licence 2.1 Subject to payment of the Subscription Fees (or any applicable free trial) and your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence during the Subscription Term to access and use the Service and Documentation solely for your internal business purposes or, where expressly permitted under clause 2.2, to provide marketing services to your own clients.

2.2 You may use outputs generated by the Service (e.g., marketing copy, campaign ideas, reports) as part of services you deliver to your clients, provided you do not resell, sublicense, or grant third-party access to the Service itself without our prior written consent.

2.3 You must not (and must not allow anyone else to):

  • copy, modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Service;

  • create derivative works from the Service;

  • use the Service to build a competing product or service;

  • remove or alter any copyright, trademark, or other proprietary notices;

  • bypass, disable, or interfere with any security or rate-limiting features;

  • introduce viruses, malware, or any harmful code;

  • use the Service in any unlawful or fraudulent manner;

  • exceed any usage limits in your Subscription plan; or

  • access the Service via bots, scrapers, or any automated means except through our official APIs.

3. Subscriptions, Billing & Renewal

3.1 Access to the Service requires a paid Subscription (unless you are on a free trial).

3.2 Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless cancelled before the renewal date.

3.3 You may cancel anytime via your account settings. Cancellation takes effect at the end of the current billing cycle; no partial refunds are given.

3.4 We may increase Subscription Fees at the start of any Renewal Period with at least 30 days’ prior notice.

3.5 All Fees are exclusive of taxes. You are responsible for all applicable taxes in your jurisdiction.

3.6 Payments are non-refundable except as expressly stated in these Terms.

4. Free Trials If we offer a free trial, it will last for the period stated at sign-up. At the end of the trial, your Subscription will automatically convert to a paid plan unless you cancel beforehand.

5. Third-Party AI Providers The Service relies on third-party AI models (e.g., OpenAI, Anthropic, Google). You agree to comply with their usage policies. We are not responsible for any interruption, change, or discontinuation of those third-party services.

6. Intellectual Property

6.1 We (and our licensors) own all rights, title, and interest in the Service, including all code, algorithms, UI/UX, and Documentation.

6.2 You retain ownership of your Customer Data. You grant us a worldwide, royalty-free licence to use, host, process, and display Customer Data as needed to provide and improve the Service.

6.3 Subject to payment, you own the output generated for you by the Service, but you acknowledge such output may not be unique.

7. Data Protection Both parties will comply with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and all applicable data protection laws. Our Privacy Policy (available at https://www.claryx.io/privacy) explains in detail how we collect, use, and protect personal data.

8. Confidentiality Each party agrees to keep the other’s confidential information secret and to use it only to exercise its rights and perform its obligations under these Terms.

9. Warranties & Disclaimers

9.1 The Service uses experimental AI technology. Output may be inaccurate, incomplete, or misleading. You are solely responsible for verifying all output before use.

9.2 The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.

9.3 We do not guarantee uninterrupted, error-free, or virus-free operation.

10. Limitation of Liability

10.1 To the fullest extent permitted by law, our total liability for all claims arising from these Terms will not exceed the Subscription Fees you paid in the 12 months before the claim arose.

10.2 We will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

11. Indemnification You agree to defend and indemnify us against any claims arising from your use of the Service, your breach of these Terms, or your infringement of third-party rights.

12. Suspension & Termination

12.1 We may suspend your access immediately if you breach these Terms, fail to pay Fees, or pose a security risk.

12.2 Either party may terminate for material breach that remains uncured for 30 days after written notice.

12.3 We may terminate for convenience with 30 days’ notice and will refund any prepaid unused Fees on a pro-rata basis.

12.4 On termination, your access ends immediately. You may export your Customer Data within 30 days; after that we may delete it.

13. Changes to Terms We may update these Terms at any time. We will give you at least 30 days’ notice of material changes. Continued use after the notice period constitutes acceptance.

14. General

14.1 Governing Law & Jurisdiction – These Terms are governed by the laws of Hong Kong. The courts of Hong Kong have exclusive jurisdiction (except that international users agree to arbitration at the Hong Kong International Arbitration Centre (HKIAC) under its rules).

14.2 Entire Agreement – These Terms, together with our Privacy Policy and any order confirmation, constitute the entire agreement between us.

14.3 Assignment – You may not assign these Terms without our consent; we may assign freely.

14.4 Force Majeure – Neither party is liable for delays caused by events beyond its reasonable control.

14.5 Severability – If any part of these Terms is invalid, the rest remains in force.

14.6 Notices – Notices to us go to info@claryx.io; notices to you go to your registered email.

By using Claryx.io, you confirm that you have read, understood, and agree to these Terms of Use.

Foundcoo Limited

info@claryx.io

https://www.claryx.io